How it works


There is a package available for each key area of support. You may be interested in a particular package or select elements from different packages.

Before we enter discussions both parties sign our non-disclosure agreement so that you can be confident to talk to us fully about your business.

We usually hold a meeting to discuss your requirements. When we have agreed your requirements we go away and prepare a proposal for your consideration. If you decide to go ahead we agree the detail and present you with the standard terms of business.

The cost of any particular project is calculated by estimating the time required to deliver the service based on a daily or hourly fee plus the cost of any materials and reasonable expenses. The cost is detailed in the proposal and set out in the agreed business terms and is never increased if the project takes longer than planned. This is a risk taken by the service provider to reflect the careful planning that takes place in estimating a fair price. For you, it means that there are no nasty shocks when the invoice arrives.

At present a 15% discount is offered for complete packages.

Give us a call on 01524 482222 or 07895 152752 or email us to discuss your requirements and find out how AO Support Services can help you.

River near Lancaster
Lancaster Castle